FAQs

All items at Sylkjewelry are waterproof except ‘Saffiya Nose ring’

All items are made from Sterling silver or Stainless steel which are known for their durability and excellent quality finish.

Each item has been tried and test before it becomes available for purchase.

For more info about jewellery content, visit the product descriptions.

All Jewellery requires care, so please refer to the care guide that comes with every order for information on how to look after your new jewels!

Yes ofcourse! Sylkjewelry is available internationally.

Refer to the Shipping policy for the relevant shipping rates.

For UK orders it can take between 2-7 days for normal items. This includes engravings.

Items such as the Arabic or Script name necklaces can take 2-7 weeks to complete. All info is available in product descriptions.

Please allow a processing time of 1-2 days.

Yes! As long as the order hasn’t yet dispatched you are welcome to change the address.

If in doubt, please get in contact.

Standard packaging (excluding gift boxes) arrives in a black bubble mailer.
Standard packaging; your items will arrive in a clear plastic pouch.

If gift boxes are purchased, it will arrive in a black discreet mailer box.

In both cases, outer packaging is discreet.